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FREQUENTLY ASKED QUESTIONS

  • Currently my hat is sold out. When will new inventory arrive?
    New inventory arrives within 4-6 weeks ready for personalization. There has been a tremendous demand for Position Hats. We are working to fulfill inventory levels as quickly as possible. You can leave a "notify me" order in the cart. This will automatically notify you when your hat is available for order. You will not be charged to place a notification in the cart.
  • I don't see my sport.
    We are constantly updating and adding sports to our portfolio. Please send a request to include your sport through our store policy page. The more request for your sport the sooner we will have a design produced. You can request to be notified when a hat design for your sport has been created. Vote on your preferred design or pre order a hat and get one of the first edition hats produced.
  • I don't see any girl hats.
    Ouch ... we hear you loud and clear. The first round of Position Hats were so successful, we were surprised by the demand. We are currently evaluating which girl sports to add. Our goal is to have girl hats by spring. Please let us know what sport you would like to see. You can select several options through our contact page. The more votes for your sport the sooner they'll be produced. You can request to be notified to vote on which design to produce, pre-order a hat and/or when hats are in inventory.
  • What forms of Payment do we accept?
    Visa, Mastercard, PayPal, Apple PAY
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